Intellectual Property Claim Policy
Last Updated: August 3, 2026
At Thatawe, we respect the intellectual property rights of creators, businesses, brand owners, photographers, designers, and other rights holders. We are committed to maintaining original and authorized content throughout our online store and responding promptly to legitimate intellectual property concerns. This policy explains how intellectual property claims may be submitted, how they are reviewed, and the steps we take to resolve reported issues fairly and efficiently.
Our Commitment
We make reasonable efforts to ensure that product images, descriptions, graphics, logos, and other website content are created by our team, provided by authorized suppliers, or used with appropriate permission. If content is found to require further review, we are committed to investigating the matter carefully and taking appropriate action when necessary.
Submitting an Intellectual Property Claim
If you believe that material appearing on our website infringes your intellectual property rights, please contact us by email with sufficient information to allow us to investigate your claim. Providing complete and accurate information helps us review your request without unnecessary delays.
| Required Information | Description |
|---|---|
| Full Name | Your name or the name of the organization you represent. |
| Contact Details | Email address and any additional contact information. |
| Content Location | The webpage or product link containing the material in question. |
| Description of the Claim | A clear explanation of the intellectual property concern. |
| Supporting Documentation | Information demonstrating ownership or authorization when available. |
| Requested Resolution | Describe the action you would like us to consider. |
Claim Review Process
Every claim is reviewed individually by our team. We carefully evaluate the information submitted, examine the content identified in the request, and determine whether additional information is needed before reaching a decision. If clarification is required, we may contact the claimant using the information provided in the submission.
Possible Actions
Depending on the outcome of our review, we may temporarily restrict access to the reported material, update or replace content, request additional documentation, restore material reported in error, or permanently remove content when appropriate. Each situation is evaluated independently based on the available information.
Counter Statements
If you believe content associated with your business or account has been restricted or removed incorrectly, you may contact us with supporting information explaining your position. We will review the additional details before making a final decision whenever appropriate.
Good Faith Reporting
We ask that all intellectual property claims be submitted honestly and in good faith. Providing accurate information and supporting documentation helps us investigate concerns fairly and efficiently while reducing unnecessary delays for everyone involved.
Repeat Concerns
Where repeated or confirmed intellectual property issues are identified, we may take appropriate internal measures, including removing content, restricting publication, or reviewing relationships with content providers. Our objective is to maintain a trustworthy online store that respects the rights of all parties.