Payment Methods
Last Updated: February 10, 2026
We aim to make the checkout experience smooth, secure, and convenient. This Payment Methods page outlines the payment options we currently accept, how transactions are processed, and what to expect if a payment issue occurs. By completing a purchase on our website, you agree to the payment practices described below.
Accepted Payments
Available Payment Options
We currently accept the following payment methods for all online purchases:
- PayPal
- Venmo
Secure Checkout Experience
All payments are processed through secure and trusted third-party payment platforms. These services are designed to protect your financial information and ensure a safe checkout experience from start to finish.
Payment Security
Data Protection
Your payment details are handled using encrypted systems provided by our payment processors. We do not store sensitive payment credentials on our servers.
Fraud Prevention
To protect customers and maintain a secure shopping environment, orders may be subject to basic verification checks. These checks help reduce fraudulent transactions and ensure legitimate purchases are processed without disruption.
Order Verification
Verification Process
Some transactions may require additional verification before processing can begin. This may include confirmation of billing details or validation through the selected payment provider.
Processing Delay
If verification is required, your order may be temporarily placed on hold until the payment is successfully confirmed. Once verification is complete, your order will proceed to fulfillment.
Failed Payments
Payment Declines
If a payment attempt is unsuccessful, the order will not be processed. Common reasons include insufficient funds, incorrect payment details, or restrictions set by the payment provider.
What to Do Next
If your payment fails, you may retry the transaction using the same or an alternative supported payment method. If issues persist, we recommend contacting your payment provider for assistance.
Refund Payments
Refund Processing
Approved refunds are returned to the original payment method used at checkout. Refunds are typically processed within 10 business days, although additional time may be required depending on your financial institution.
Refund Visibility
Once processed, refunds may take several additional days to appear in your account depending on the policies of PayPal, Venmo, or your banking provider.
Billing Information
Accurate Details Required
Customers are responsible for providing accurate billing information during checkout. Incorrect billing details may result in payment delays or transaction failure.
Matching Information
For security reasons, the billing information provided must match the details associated with the selected payment method whenever required by the payment processor.
Currency
Order Currency
All prices displayed on our website are shown in the currency presented at checkout. The final charge may depend on your payment provider’s currency conversion policies if applicable.
Conversion Fees
If your payment method uses a different currency, your bank or payment provider may apply conversion fees or exchange rates that are outside of our control.
Taxes
Tax Application
Applicable taxes, if any, may be calculated and displayed during checkout based on your shipping address and order details.
Tax Responsibility
Customers are responsible for any applicable taxes associated with their purchase as determined by local requirements or payment processing rules.
Frequently Asked Questions
Can I change my payment method after placing an order?
Once an order has been submitted, payment methods cannot typically be changed. If the order has not yet been processed, you may contact support for possible assistance.
Why was my payment declined?
Payments may be declined due to insufficient funds, incorrect details, or restrictions from your payment provider. We recommend contacting your provider for clarification.
When will I be charged?
Charges are processed at the time your order is placed and successfully authorized through PayPal or Venmo.
How long do refunds take?
Refunds are processed within 10 business days after approval, but additional time may be required for your financial institution to complete the transaction.
Contact Us
Customer Support
If you have any questions about payments, billing, or transaction issues, please reach out to our support team for assistance.
Email: support@thatawe.com