Privacy Policy
Last Updated: February 20, 2026
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, browse our products, or make a purchase. By using our website, you acknowledge the practices described in this policy.
Information We Collect
Information You Provide
When you interact with our website, we may collect information that you voluntarily provide, including your name, email address, billing information, shipping address, order details, and any information you choose to include when contacting customer support.
Automatically Collected Information
When you browse our website, certain technical information may be collected automatically. This may include your IP address, browser type, device information, operating system, referring website, pages viewed, session duration, and general browsing activity. This information helps us understand how visitors use our website and allows us to improve performance.
Order Information
When you place an order, we collect information necessary to process your purchase, including purchased products, order value, shipping preferences, transaction details, and communication related to your order.
How We Use Information
Providing Our Services
We use collected information to process orders, confirm purchases, prepare shipments, communicate order updates, provide customer support, and manage returns or refunds when applicable.
Improving Customer Experience
Information may also be used to improve website functionality, personalize your shopping experience, analyze purchasing trends, identify technical issues, and enhance the overall quality of our services.
Administrative Communications
We may contact you regarding your account, completed purchases, shipping updates, customer service requests, product availability, or important updates affecting your shopping experience.
Cookies
How Cookies Work
Our website uses cookies and similar technologies to recognize returning visitors, remember shopping preferences, maintain your shopping cart, improve website performance, and provide a smoother browsing experience.
Managing Cookies
Most web browsers allow you to control or disable cookies through browser settings. Please note that disabling certain cookies may affect some website features or reduce functionality during your visit.
Marketing Communications
Promotional Messages
If you choose to receive promotional communications, we may occasionally send information about new arrivals, special offers, seasonal collections, or other store updates that may interest you.
Opting Out
You may stop receiving marketing communications at any time by following the unsubscribe instructions included in promotional emails or by contacting our customer support team.
Payment Information
Secure Payment Processing
Payments are processed using trusted payment providers. We collect only the information necessary to complete your purchase and verify your transaction.
Payment Methods
We currently accept payments through PayPal and Venmo. Sensitive payment credentials are handled through the respective payment platforms and are not stored on our website beyond what is necessary to manage your transaction.
Security
Protecting Your Information
We use reasonable administrative, technical, and organizational measures to safeguard personal information against unauthorized access, alteration, disclosure, or misuse.
Security Limitations
Although we work to maintain a secure shopping environment, no method of electronic transmission or digital storage can be guaranteed to be completely secure. Customers should also take appropriate precautions to protect their own account information.
Data Retention
How Long We Keep Information
We retain personal information only for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, improve our services, and operate our website effectively.
Secure Disposal
When information is no longer needed, we take reasonable steps to securely delete, anonymize, or otherwise dispose of personal data in accordance with our internal data management practices.
Third-party Services
Service Providers
To operate our online store efficiently, we may work with trusted third-party providers that assist with payment processing, order fulfillment, shipping, website hosting, analytics, customer support, and email communications.
External Websites
Our website may occasionally contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of websites operated by other organizations. We encourage users to review the privacy practices of any external websites they choose to visit.
Children's Privacy
Protecting Young Users
Our website is intended for general audiences and is not designed to knowingly collect personal information from young children. If we become aware that personal information has been submitted by a child without appropriate authorization, we will take reasonable steps to remove that information from our records.
Changes
Policy Updates
We may update this Privacy Policy periodically to reflect improvements to our services, website functionality, or business practices. Any revisions become effective when the updated version is published on this page.
We encourage visitors to review this policy regularly to stay informed about how personal information is handled.
Contact Us
Customer Support
If you have any questions about this Privacy Policy or how your information is handled, please contact our customer support team.
Email: support@thatawe.com